Failing to RespondAfter your Jacksonville slip and fall attorney has sent a letter of demand, the insurance adjuster should make a timely response. If the adjuster fails to respond even after your attorney has waited thirty days and followed up with a polite reminder letter, you and attorney should take a close look at some possible reasons the adjuster has for refusing to respond:
- Lost documents. The possibility exists that the demand letter, along with other relevant documents that were mailed to the adjuster, has simply been lost. This may be due to a claim number that is wrong or any number of other filing errors.
- Lack of time. Due to a heavy caseload, the adjuster may legitimately be too busy to respond in a timely manner.
- Stalling. Sometimes adjusters deliberately stall in order to hinder an early and fair settlement.
- Demand too high. If the adjuster believes the demand you and your Jacksonville slip and fall attorney set is too high, his or her failure to respond indicates a belief that negotiation is pointless.
- No intent to settle. Silence on the part of the adjuster may indicate that the insurance carrier had no intent from the very beginning to try to reach a reasonable settlement.
- Personally call the adjuster and inquire why a response has not been received.
- Call and ask for a meeting with the adjuster and stipulate that an offer must be forthcoming.
- File a lawsuit immediately. After filing, your Jacksonville slip and fall attorney will mail the adjuster and his or her claims supervisor a copy and wait for their response.