Five Strategies Used to Deal with Adjusters

The following are five strategies frequently used by a First Coast personal injury attorney to move a case forward with an insurance claims adjuster:

1.      Keeping in Contact with Questions.  A First Coast personal injury attorney often engages in strategic questioning of insurance adjusters to get them to commit to time frames.  For example, your First Coast personal injury attorney might say, “If we do x, then can we anticipate your response by x?” For this approach to be successful, it is very important that your First Coast personal injury attorney is in a position to respond to and follow through with any sorts of contingent demands and questioning.

2.      Enforce Unfair Claims Practice (UCP) Laws.  UCP laws provide time parameters for when an insurance adjuster must investigate claims.  A First Coast personal injury attorney can call the adjuster’s attention to these laws, so as to prompt the completion of the investigation, and then advance settlement negotiations.

3.      Establish deadlines. Your First Coast personal injury attorney can attempt to put pressure on an insurance adjuster by establishing reasonable deadlines for the adjuster to complete investigation tasks.  Whether or not the adjuster adheres to them is another matter.

4.      Contact up the Chain.   In situations where a claim’s adjuster is simply not responding, or doing so unreasonably slow, it may help to contact that person’s supervisor.  Sometimes it is difficult to determine if the adjuster is the problem, or if it is the company as a whole.

5.      File a Lawsuit.  Sometimes insurance adjusters just drag their feet. There may be strategy from their end not to settle, especially if they know that the injured person is in a bad financial situation as a result of the injury.  If an adjuster is being non-responsive, filing a lawsuit can prompt settlement activity.  Not only do things often become more time intensive and expensive once a case gets files because formal trial preparation begins, but also, a clock starts ticking.  An approaching trial date may prompt an adjuster to finally settle the matter.

Contact John Fagan at First Coast Accident Lawyers, today at (904) 215-5555 for a free initial consultation regarding your personal injury matter.

About John Fagan

John is a Jacksonville native who grew up on the First Coast. He graduated from Bishop Kenny High School in 1975 and went to college at Florida State University where he completed a 4-year program in 3 years. John graduated from the Florida State University College of Business in 1978 and went straight into Florida State University College of Law. While in law school, John earned a position on the prestigious Law Review Board serving as its Business Editor. As a law student, John studied in the Oxford program. He also interned with the Florida Legislature working in the Florida House of Representatives Criminal Justice Committee. John was admitted to the Florida Bar in 1981. John began his legal career as a law school intern in the State Attorney's Office in Jacksonville in 1981. After his internship, legendary State Attorney Ed Austin hired John as a full-time Assistant State Attorney for the Fourth Judicial Circuit (Clay, Duval, and Nassau Counties). As a prosecutor, John tried jury and non-jury trial on charges ranging from DUI to Murder. In 1983, John moved from the State Attorney's Office to begin his career in private practice. He has practiced law for 30 years on the First Coast. For the last 20 years, John and his family have made Clay County their home. John limits his practice to personal injury and disability cases. While there are many fine attorneys in Clay County, John is one of only a few Clay County attorneys who limit their practice to personal injury and disability cases. John takes pride in helping clients resolve injury claims in ways that avoid the stress, uncertainty, and the expense of unnecessary litigation. Professional Activities John is the past President of the Clay County Bar Association and has served on the Board of the Clay County Bar Association from 2009-2013. He is an active member of the Florida Bar, and the Federal Bar of the Middle and Southern Districts of Florida. He is also a member of the American Association of Justice, the Florida Association of Justice, the National Organization of Social Security Claimants' Representatives, and the National Organization of Veterans' Advocates. Service to the Community John is involved in the Clay County Community serving as a member and Director of the Rotary Club of Orange Park, of the Clay County Bar Association, and the Putnam County Bar Association.
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